Refund policy

Return & Exchange Policy

At GKB Jewelry, we want you to love your pieces as much as we do. Because our jewelry is thoughtfully curated and handled with care, we offer exchanges or store credit only within a limited return window.

Return Window

We accept returns within 7 days of delivery.

Requests made after 7 days of confirmed delivery are not eligible for return or exchange.

Eligible Returns

To qualify for an exchange or store credit, items must:

Be unworn and unused
Be in original condition
Include original packaging
Show no signs of wear, damage, or alteration

GKB Jewelry reserves the right to refuse returns that do not meet these conditions.

Exchange or Store Credit Only

We do not offer refunds to original payment methods.

Approved returns will receive:

Store credit, or
Exchange for another item of equal value

Store credit will be issued via digital gift card and does not expire.

Non-Returnable Items

The following items are final sale:

Sale or discounted items
Gift cards
Custom or special-order pieces

How to Request a Return

To start a return, please contact us within 7 days of delivery:

Email: llisa@gkbjewelry.com
(Include your order number and reason for return.)

If approved, return instructions will be provided.

Shipping Responsibility

Customers are responsible for return shipping costs.
Original shipping fees are non-refundable.
We recommend using a trackable shipping method, as GKB Jewelry is not responsible for lost or damaged return shipments.